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Like most telecommunication companies Nextel Communications has a very robust
and complicated billing system. One of the more complicated portions of their
billing system is the configuration of rate plans. In general a rate plan
is the actual contract between the telecommunications company and the end
customer. The rate plan defines the access charge (monthly fee), overage rates,
etc. for different services and groups of services. As a result of the complexity
of price plans within their billing system Nextel Communications created an
application named RPAS (Rate Plan Approval System) for managing the creation,
workflow and research of rate plans through a common simplified web interface
that local market representatives could utilize.
Nextel Communications has experienced a large amount of growth similar to
other technology companies. As the company has grown, so has RPAS. The latest
development of RPAS (Version 3.0) grew the scope of the previous system (Version
2.6) by approximately 500%. The system grew to accomodate over 9 different
types of rate plan requests, search/research functionality for Marketing,
Customer Care, Direct and Indirect Sales Channels, etc.
Continue to see the responsibilities
that Lolay was involved and screen shots
of the application.
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